Privacy Policy
Ocare Phinas Integrated Services values your privacy. This policy describes the information we collect, how we use it, and our refund, cancellation, and savings plan terms.
Last updated: 4 June 2026
1.Introduction
Ocare Phinas Integrated Services values your privacy and is committed to protecting your personal information.
2.Information We Collect
We may collect:
- Full name
- Phone number
- Email address
- Residential address
- Payment information
- Transaction history
- Device and browser information
3.How We Use Your Information
Your information may be used to:
- Create and manage your account.
- Process orders and payments.
- Verify transactions.
- Communicate with you.
- Improve our services.
- Comply with legal obligations.
4.Data Protection
We implement reasonable administrative, technical, and organizational safeguards to protect user information.
5.Information Sharing
We do not sell customer information.
Information may be shared only with:
- Payment processors
- Delivery partners
- Regulatory authorities where legally required
7.User Rights
Users may request access, correction, or deletion of personal information subject to applicable laws and business requirements.
8.Retention of Data
We retain information only as long as reasonably necessary for operational, legal, and security purposes.
9.Updates
This Privacy Policy may be updated periodically.
Continued use of our platform indicates acceptance of any updates.
10.Refund, Cancellation and Savings Plan Policy
Outright Purchase
Customers may cancel an order before product processing begins.
Approved refunds may take up to 14 business days.
Transaction fees and processing charges may be deducted where applicable.
Solo Savings Plan
Customers may contribute daily, weekly, or monthly toward a selected product.
Savings remain the property of the customer.
Where a customer chooses to discontinue participation before delivery, a refund request may be submitted.
Administrative charges may apply.
Where product prices increase significantly during the savings period, customers may be required to pay the difference before delivery.
Group Savings Plan
Customers agree to contribute according to the group's contribution schedule.
Failure to maintain required contributions may affect eligibility for product allocation.
Where a customer voluntarily exits a group before completion, management reserves the right to apply administrative charges before processing any eligible refund.
Refund timelines may vary depending on the status of the group cycle.
Product Delivery
Delivery eligibility is determined according to the applicable plan rules and payment status.
Ocare Phinas reserves the right to verify all records before releasing products.
Fraud Prevention
Any attempt to manipulate contributions, submit false payment records, or exploit platform features may result in account suspension and forfeiture of benefits pending investigation.
Exceptional Circumstances
Ocare Phinas reserves the right to review refund requests on a case-by-case basis where exceptional circumstances exist.
Management decisions regarding exceptional cases shall be final.
11.Contact
For privacy-related inquiries, contact:
Ocare Phinas Integrated Services
Phone: 07069640753